At the moment we
provide two shipping methods: Registered Air Mail
and EMS (Express Mail
Service). The order processing time is 48 hours after we receive your order. All weekend orders will be
processed on Monday. We do our
best to ensure that your order is shipped as soon as possible.
We do not hold any
responsibility for customs fees and VAT taxes. EMS delivery
EMS parcels may be sent to 190 countries around
the
world. If you choose EMS delivery you will be provided with a tracking
number which allows you to track
your order online. EMS delivery time is
4- 14 Business days plus order processing time. Your tracking number
will start working in 4 business days. If the tracking number doesn’t
start working in the next 4 Business
days, please inform us
ASAP.Registered Air Mail
delivery The Air Mail delivery time is a maximum of
21 days plus order processing time. The Air Mail
tracking number starts
working only when you have received your package or there has been an
attempt to
deliver your item, generally it is provided for us to make
sure you have received your order.If you didn't receive your package within 21 days we
will reship your order for
free. We reserve the right to adjust this
policy based on fluctuating shipping rates by our
carrier. Order
Cancellation If you wish to cancel your order, you
may
do so provided your order has not been approved yet. To cancel your
order you should send us a message through
the Contact Us form and
provide a reason for cancellation or Call us at the number on the
website.If the
order has been already approved or shipped we cannot accept order
cancellation. Refund and
returns Due to the FDA
regulations, we cannot
exchange or refund prescription medications. Please read carefully the
information
about the drug and consult your doctor prior to buying it.
Please do not buy it if you have any doubts and need
more information.
Make sure to Contact Us before you submit your order to get more
details.It is
your responsibility to provide correct shipping address. If you provide
an incorrect address to us, and you were unable to receive your order
because we have shipped your order to
this wrong address provided by
you, no refunds will be given. Tracking your
order You can track your order anytime by visiting
your local
EMS website. Please allow up to 4 business days for your EMS
tracking number to start working. The Air Mail
tracking number starts
working only when an order is received (in fact it is mostly used to
make sure you
have received your order). Please use the links below to
track your order, make sure you have chosen the right
country link.Country
Link
Australia http://www.auspost.com.au/internationalpos
t/products/eci/index.asp Canada https://em.canadapost.ca/emo/basicPin.do?language=en
Denmark
http://www.postdanmark.dk/contentfull.dk?lang=en Finland http://www.posti.fi/english/eservices/itemtracking/index
.html
Great
Britain http://www.parcelforce.com/portal
/pw/jump1?catId=500187&mediaId=2600005
Ireland
http://track.anpost.ie/
Japan
http://www.post.japanpost.jp/int/ems/index_en.html Mexico http://www.sepomex.gob.mx/Sepomex
New
Zealand http://www.nzpost.co.nz/Cultures/en-NZ/Onli
neTools/TrackAndTrace/ South Africa http://ems.sapo.co.za/EmsWebSite/index.htm
Spain
http://www.correos.es/ENG/.../2010_c1-LocalizadorE.asp
Switzerland http://www.swisspost.ch/en/index.htm
USA http://www.usps.com/
Other
http://www.track-trace.com |